Protected Platform

The Australian Government has a mandate to improve public service by expanding its capacity and capabilities, while also improving security. ServiceNow’s Protected Platform (SPP) provides Australian government compliant data protection, in-country support model and embedded security. The ServiceNow Protected Platform helps accelerate government’s digital transformation and underpins their goal of enhancing user experiences by making government simple, clear, and fast.

TMLabs’ Protected Platform Capability focuses on leading practice architecture, implementations and managed services for:

  • Transitioning from ServiceNow Commercial Cloud to ServiceNow Protected Platform
  • Greenfield ServiceNow Protected Platform Implementations

Greenfield ServiceNow Protected Platform Implementation:

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Deploy a protected-level ServiceNow implementation with the help of a team of Australian-based ServiceNow experts to ensure a smooth journey.  Defining the next steps to optimisation followed by automation to increase your service capability and capacity.

Transition to ServiceNow Protected Platform:

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Assessing your existing overall implementation to ensure a complete transition to a protected-level platform. Implementation and stakeholder management towards continuous monitoring and improvement.

Architecture and Advisory Services:

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Assessing your ServiceNow Investment & Value Management Metrics to design a scalable Architectural Blueprint & Roadmap.

Security and Compliance Support:

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Guidance on increased security controls and support with ensuring compliance to internal and external regulations for protected-level solution implementations.

Digital Transformation Acceleration:

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Start or accelerate your digital transformation journey by designing a truly integrated platform to increase your service capability and capacity. Ensuring implementation is secure by design in the ServiceNow Protected Platform.

Upgrades and Operational Services:

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Supplement the management of your protected-level platform and efficiently deliver new capabilities with the help of a dedicated Australian-based team with security clearance.

capability lead

Maridel Gardner

Maridel is a technology advisor with 20+ years experience in the IT industry, 11 years of which have been dedicated to ServiceNow solutions. She has global experience helping customers in various industries. She combines her technical depth with her business acumen and creative flair to solve complex business problems and bring lasting value to customers.

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our Protected Platform Capability helps your business?