Senior ServiceNow Technical Consultant (Software Engineer)

  • An Elite ServiceNow partner
  • Remote working options
  • Excellent career progression
  • Above industry-average remuneration
  • Industry-leading training and support

About the business:

TMLabs is one of the fastest-growing ServiceNow® partners in the Australian ecosystem. We are committed to fostering an inclusive, diverse, and supportive team culture, providing ample opportunities for personal and professional growth. We believe in creating an environment where everyone feels empowered to reach their full potential using a mix of high quality professional development and social team events and activities. We invest in our people’s training and knowledge, valuing their unique contributions and fostering a community-oriented approach.

Our mission is to leverage digital transformation to enhance how work is done in the modern enterprise, making business processes faster, more efficient, and accessible for all. Our reputation stems from delivering high-quality, best-practice implementations and solutions that consistently exceed customer expectations using the ServiceNow platform. Our client portfolio spans across industries such as Retail, Healthcare, Financial Services, Construction, Government, Utilities, Mining, and more, reflecting our dedication to serving a wide range of sectors.

About The Role:

As a Senior ServiceNow Technical Consultant, you will play a vital role in empowering customers in their journey to provide exceptional outcomes for their business by creating impactful ServiceNow solutions. By crafting exceptional ServiceNow experiences, you will have the opportunity to shape and participate in a diverse range of projects, including transformative implementations, innovative application development, and industry-leading managed services. In this hands-on position, your primary focus will be on creating resilient technical solutions across IT, Customer, and Employee Workflows, all while prioritizing the success of our valued customers.

This is a versatile role, combining both technical and functional expertise, where your contributions will encompass immersive, hands-on ServiceNow implementation tasks each day. As an integral part of our team, you will not only envision and design innovative solutions but also bring them to fruition, alongside a collaborative group of passionate ServiceNow specialists who share your dedication.

The ideal candidate will have the opportunity to foster close collaboration with the sales and pre-sales teams, jointly identifying and advancing customer opportunities. Their valuable contributions to the company’s growth will be recognized and duly rewarded, acknowledging their significant role in driving success and nurturing meaningful connections.

What We Offer:

  • Sydney, Melbourne or Brisbane based position with flexible remote working options.
  • Work with like-minded and ambitious individuals with entrepreneurial mindsets.
  • Opportunity to work closely with the sales and pre-sales teams.
  • An excellent remuneration package commensurate with the level of experience and contribution to the growth of the company.
  • Chance to work for some of Australia’s largest ServiceNow customers on projects that leverage ITOM, ITSM, ITBM, SecOps, GRC, and other ServiceNow applications.
  • Structured internal career advancement opportunities.

What you'll Bring:

  • Demonstrable history of delivering robust, best-practice based ServiceNow implementations.
  • Experienced in writing Javascript, Angular JS, and other scripting in ServiceNow.
  • Experience writing ServiceNow server-side scripting including business rules and script.
  • Solid skills/experience working with Development APIs.
  • Expertise in ServiceNow automation integrations and setups through ServiceNow Orchestration and Web Services.
  • Demonstrated ability to influence and consult (providing options with pros, cons, and risks) while providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems.
  • Ability to deliver effectively and efficiently by working autonomously as well as within a team.

Your Journey With Us:

  • Complete relevant ServiceNow training courses as directed by your team lead.
  • Join customer project teams and carry out assigned delivery tasks.
  • Contribute to internal innovation initiatives.
  • Participate in ServiceNow and customer events that TMLabs attends.
  • Join in company social events and gatherings.
  • Work with some of the best ServiceNow minds in the region and have the opportunity to learn from them.
  • Engage with clients, suppliers, and other employees professionally and respectfully at all times.
  • Embrace challenges, have fun, and love what you do.

OTE $150,000+


We believe in the power of diversity and the importance of an inclusive culture. At TMLabs, we welcome applications from all backgrounds and are committed to providing a work environment free of discrimination and harassment. We encourage you to bring your authentic self to work, and we look forward to welcoming you to our team.

This position is interviewing now. Please mention your VISA Status/Working Rights in your CV.

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