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Complimentary ServiceNow Services for Your COVID-19 Response

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In this time of immense pressure and uncertainty, it is heartening to know a company like ServiceNow is stepping up to support its customer base by offering a range of Crisis Management applications built on the Now Platform. More info here: https://www.servicenow.com/solutions/crisis-management.html. Here at TMLabs, we’ve also been actively working away to enhance the user […]

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EngageNSW Hackathon

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TMLabs Director & Founder, Tobias Schwartz with colleagues Simeon Tow and Max Hanssen

On the 29th of October 2019, ServiceNow partnered with The Minister for Customer Service and the Department of Customer Service to seek ideas on how citizens can better engage with the government. As said by the Hon. Victor Dominello: “Governments have to be brave enough, humble enough, and caring enough to ask for feedback in […]

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Investing in a high-quality implementation of ServiceNow® has positive financial impacts, both short- and long-term

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Investing in a high-quality implementation of ServiceNow® has positive financial impacts, both short- and long-term – Tobias Schwartz ServiceNow® is a powerful cloud platform, which provides service management software as a service and helps automate business processes. With specialisms including ServiceNow® IT Service Management, ServiceNow® IT Operations Management and ServiceNow® IT Business Management, ServiceNow® has proven itself able […]

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Major Australian construction company CPB Contractors saves 10,000 hours annually by leveraging ServiceNow® orchestration

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Over the course of four weeks, CPB Contractors implemented significant improvements to their ServiceNow® IT service management platform, resulting in a drastic cut in service delivery times and a minimisation of human error related risk. The company, which operates a hybrid Active Directory and Azure AD/Office 365 environment, was experiencing issues with the fulfillment of […]