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TMLabs Advanced Feedback Analysis Application for ServiceNow – by Tobias Schwartz

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TMLabs’ latest innovation combines ServiceNow’s enterprise-grade Survey Management capability with Google’s Cloud Natural Language API to obtain real-time insights from unstructured text using Google machine learning. Now more than ever, with companies having to completely transform how they serve their customers, ServiceNow surveys are becoming a critical tool for understanding customer satisfaction. However, the following […]