Why choose us
Best Practices
We deliver all implementations according to industry standard Best Practises to provide our customers with a safe upgrade path. This assures customers are self-sufficient after every implementation without the need to re-engage consultants for maintenance or enhancement activities.
ServiceNow® Expertise
We have delivered over 150 ServiceNow® implementations at various major organisations across the ANZ region. Our intention is to help customers realise maximum value out of their ServiceNow® implementation – future proof, extensible, upgradable and at rapid pace.
More than ITSM
We are taking our customers beyond ITSM by offering services for ServiceNow® HR Service Delivery, ServiceNow® Field Service Management, ServiceNow® Security Operations, ServiceNow® Governance Risk and Compliance, ServiceNow® IT Operations Management, IT Risk consulting and Domo best-practice implementation.
Latest news
Service Portal Integration for Emergency Self Report – Version 2
TMLabs are pleased to release an update to our ‘Service Portal Integration for Emergency Self Report’ application. Music: https://www.bensound.com This update allows employees to include their location when reporting their status on the Service Portal. This location data is then mapped on a management dashboard providing a 360 view of staff impacts across the globe. Our […]
Complimentary ServiceNow Services for Your COVID-19 Response
In this time of immense pressure and uncertainty, it is heartening to know a company like ServiceNow is stepping up to support its customer base by offering a range of Crisis Management applications built on the Now Platform. More info here: https://www.servicenow.com/solutions/crisis-management.html. Here at TMLabs, we’ve also been actively working away to enhance the user […]
EngageNSW Hackathon
On the 29th of October 2019, ServiceNow partnered with The Minister for Customer Service and the Department of Customer Service to seek ideas on how citizens can better engage with the government. As said by the Hon. Victor Dominello: “Governments have to be brave enough, humble enough, and caring enough to ask for feedback in […]
Our partners
Domo’s mission is to be the operating system for business, digitally connecting all your people, your data and your systems, empowering them to collaborate better, make better decisions and be more efficient, right from their phones. Domo works with many of the world’s leading and most progressive brands across multiple industries including retail, media and entertainment, manufacturing, finance and more. For more information about Domo visit www.domo.com. You can also follow Domo on Twitter, Facebook and LinkedIn.
BitKnights – your ITOM, ITSM and Security Operations Experts!
DigitalHeart design and deliver across a number of platforms on technical programs of work, specialising in Cyber security related projects. The team has vast experience in Cyber security across Threat Management, Incident Response, Cyber Intelligence, with qualifications and relevant industry experience to support your ServiceNow® Security Operations deployment.